Our Mystery Customer Program allows you to find out what your customers really think about your business.
Hundreds of Retail, Hospitality, Leisure and other business operators take advantage of our services every month.
Sign up for a FREE Mystery Customer visit and report and find out how we can help you!
If you want to become a mystery shopper, go to our Shoppers page.
Is Your Customer Service Working?
- This article discusses some ways you can measure how well your customer service is working.
- Date submitted: 09/06/2009
Keeping your staff motivated for a better bottom line
- Phil Ryan, CEO of City Diggers Wollongong, talks about how his Club uses the Mystery Customer Program to keep staff motivated.
- Date submitted: 12/03/2009
What Our Clients Think About Us
- Pleasing Results from a Recent Client Survey
- Date submitted: 05/02/2009
Areas Where We Need Mystery Shoppers
- Like to earn extra cash or benefits doing what you like doing?
- Date submitted: 04/02/2009
Typical Mystery Customer Visits
- Whatever industry you're in, the Mystery Customer Program can help to boost your business!
- Date submitted: 27/01/2009
To find out how a customer views your business request a free Mystery Customer visit and report now.
Testimonial 81
- Panthers have found the service to be quite insightful and the reports have provided us with both positive and negative feedback to allow us to give constructive feedback to our staff. When we required additional visits to evaluate our functions service and concerts, Mystery Customer response was immediate.
- Luke Walker - General Manager
- Cardiff and Newcastle Panthers
Testimonial 82
- This is our first time using mystery shoppers and have found it to be very useful in gathering feedback about our services. Our business is a little out of the ordinary; however we still need to ensure that our visitors are getting the best experience possible! It is a fantastic resource and we have found it to be extremely beneficial.
- Trent Russell - General Manager
- National Zoo and Aquarium
