Our Mystery Customer Program allows you to find out what your customers really think about your business.
Hundreds of Retail, Hospitality, Leisure and other business operators take advantage of our services every month.
Sign up for a FREE Mystery Customer visit and report and find out how we can help you!
If you want to become a mystery shopper, go to our Shoppers page.
Our New Portal is Go!
- Our new web portal is fully operational for all clients and shoppers from 1 March 2010
- Date submitted: 01/03/2010
Areas Where We Need Mystery Shoppers
- Like to earn extra cash or benefits doing what you like doing?
- Date submitted: 16/02/2010
The Initial Impact
- Have a good look at your staff through your customers’ eyes. Would you like to be served by them?
- Date submitted: 28/01/2010
Radio Interview About Mystery Customer
- Mystery Customer Director Terry Ashton was recently interviewed on 99.3FM
- Date submitted: 20/10/2009
Special Log-in to new ShopMetrics portal
- We are currently asking our existing shoppers to enter their details into our new ShopMetrics web portal.
- Date submitted: 10/09/2009
To find out how a customer views your business request a free Mystery Customer visit and report now.
Testimonial 82
- This is our first time using mystery shoppers and have found it to be very useful in gathering feedback about our services. Our business is a little out of the ordinary; however we still need to ensure that our visitors are getting the best experience possible! It is a fantastic resource and we have found it to be extremely beneficial.
- Trent Russell - General Manager
- National Zoo and Aquarium
Testimonial 81
- Panthers have found the service to be quite insightful and the reports have provided us with both positive and negative feedback to allow us to give constructive feedback to our staff. When we required additional visits to evaluate our functions service and concerts, Mystery Customer response was immediate.
- Luke Walker - General Manager
- Cardiff and Newcastle Panthers
