Try Mystery Customer for FREE Today!
All you need to do is check the box below and provide us with your contact information so we can arrange your FREE No Obligation Trial shop and we will even supply you with your performance report!
Our Mystery Customer Program allows you to find out what your customers really think about your business.
Hundreds of Retail, Hospitality, Leisure and other business operators already take advantage of our services every month. In fact, we can help almost any business where customer service counts.
Some key statistics from a Customer Experience Impact Report you may find interesting:
- 80% of consumers will never go back to an organisation after a negative experience.
- 74% of consumers will register a complaint or tell others of a bad experience.
- 60% of consumers say outstanding service is the top reason they would recommend a company.
- 51% of consumers cited outstanding service is the top reason they continue to do business with a company.
Reference cited: http://www.rightnow.com/RightNows_2nd_Annual_Customer_Experience_Impact_Report.pdf
So why wait? Check up on your customer service ASAP by filling in the form below!
To find out how a customer views your business request a free Mystery Customer visit and report now.
Testimonial 81
- Panthers have found the service to be quite insightful and the reports have provided us with both positive and negative feedback to allow us to give constructive feedback to our staff. When we required additional visits to evaluate our functions service and concerts, Mystery Customer response was immediate.
- Luke Walker - General Manager
- Cardiff and Newcastle Panthers
Testimonial 82
- This is our first time using mystery shoppers and have found it to be very useful in gathering feedback about our services. Our business is a little out of the ordinary; however we still need to ensure that our visitors are getting the best experience possible! It is a fantastic resource and we have found it to be extremely beneficial.
- Trent Russell - General Manager
- National Zoo and Aquarium
