- Keeping customers doesn’t always need to be so complicated. Our Mystery Customer program can help your business.
- Date submitted: 12/08/2011
- During these tough economic times, mystery shopping will play an important role in engaging your customers
- Date submitted: 25/05/2011
- Did you know that you can have surveys tailored to suit your specific business needs and still compare your business with the industry standard?
- Date submitted: 17/05/2011
- It is obviosuly important you have the right people for your customer service roles. This article will help you identify the right people
- Date submitted: 14/01/2011
- Are you interested in how a mystery shopping campaign can help your business? There is no better company to start your mystery shopping campaign with than Mystery Customer.
- Date submitted: 14/09/2010
- Our services are not only limited to customer service checks. We can also perform checks of your promotional campaigns and make sure they are working for you as you expect.
- Date submitted: 01/09/2010
- Check out our library of Customer Service articles
- Date submitted: 30/07/2010
- To provide our clients with the best reporting available whilst also positioning ourselves for future business growth, Mystery Customer has recently implemented world leading mystery shopping software
- Date submitted: 25/03/2010
- Whatever industry you're in, the Mystery Customer Program can help to boost your business!
- Date submitted: 20/02/2010
- Pleasing Results from a Recent Client Survey
- Date submitted: 05/01/2010
- Mystery Customer has played a major part in the club's financial success and has helped the club to foster a culture of accountability among our frontline staff and has focussed our managers' responsibility for each department. Our staff have accepted mystery shopping as a key part in our club being a leading venue in quality and customer service.
- David Hiscox - CEO
- Dapto Leagues Club
- This is our first time using mystery shoppers and have found it to be very useful in gathering feedback about our services. Our business is a little out of the ordinary; however we still need to ensure that our visitors are getting the best experience possible! It is a fantastic resource and we have found it to be extremely beneficial.
- Trent Russell - General Manager
- National Zoo and Aquarium
