The Mystery Customer Advantage
Mystery shopping providers can appear to offer similar services. So what sets us apart from the rest?
- We can provide no minimum term contracts;
- We provide internal and external industry benchmarking*
- We provide a satisfaction guarantee. Where necessary, we'll redo another visit free of charge;
- We rotate and hand pick our shoppers to complete your visit and reports;
- We will tailor a program specific to your business needs throughout the term of the contract;
- We are easily contactable and equipped with the knowledge to help you with your enquiries.
Mystery Customer have done our homework and researched a number of other companies providing mystery shopping services in Australia. Below is what we found out about ourselves, and about our competitors.
For more information regarding the Mystery Customer Program, feel free to email us or call us on 1300 60 1234.
*External industry benchmarking is dependent on whether we have other clients in the same industry to yours.
Testimonial 234
- Mystery Customer has played a major part in the club's financial success and has helped the club to foster a culture of accountability among our frontline staff and has focussed our managers' responsibility for each department. Our staff have accepted mystery shopping as a key part in our club being a leading venue in quality and customer service.
- David Hiscox - CEO
- Dapto Leagues Club
Testimonial 82
- This is our first time using mystery shoppers and have found it to be very useful in gathering feedback about our services. Our business is a little out of the ordinary; however we still need to ensure that our visitors are getting the best experience possible! It is a fantastic resource and we have found it to be extremely beneficial.
- Trent Russell - General Manager
- National Zoo and Aquarium
