Our state-of-the-art Mystery Customer software allows you to create, view and download reports online on our secure server.
Multi-outlet organisations can receive customised reports to examine performance by department, geographical location, regions or State.
Review total national performance, or drill down to analyse differences on regional, local or even store-by-store basis!
Below is the client dashboard allowing you to have a quick preview of how your business is performing.
- Colour-coded summaries and visual alerts highlight problem areas
- Fully Customisable client dashboard
- Obtain instant visual trends of your reports
- Shows trends of all business units
You will also be able to:
- Receive your full survey history with filter options
- Export reports to a PDF
- Instantly view high and low performers
- Rank business units by performance
- Choose standard summaries or customise your reports
- Set your own corporate colour scheme and logo
Mystery Customer reports are also an opportunity to benchmark yourself against the industry. We can often provide aggregate data that reveals where your business out-guns the competition, and where it needs to improve!
If you are interested in learning more about our reporting capability via a web-based, guided demonstration, or about all the services and assessment tools that Mystery Customer offer, click here to apply!