Question:
What is required to become a Mystery Customer?
Answer:
No formal qualifications are needed to become a Mystery Customer. However, a keen eye for detail and the ability to differentiate good service from bad are requirements.
You must have access to transport to be able to get to the venue, be contactable via telephone and have internet access.
Type:
Shopper
To find out how a customer views your business request a free Mystery Customer visit and report now.
Testimonial 82
- This is our first time using mystery shoppers and have found it to be very useful in gathering feedback about our services. Our business is a little out of the ordinary; however we still need to ensure that our visitors are getting the best experience possible! It is a fantastic resource and we have found it to be extremely beneficial.
- Trent Russell - General Manager
- National Zoo and Aquarium
Testimonial 81
- Panthers have found the service to be quite insightful and the reports have provided us with both positive and negative feedback to allow us to give constructive feedback to our staff. When we required additional visits to evaluate our functions service and concerts, Mystery Customer response was immediate.
- Luke Walker - General Manager
- Cardiff and Newcastle Panthers
