Our Mystery Customer Program allows you to find out what your customers really think about your business.
Hundreds of Retail, Hospitality, Leisure and other business operators take advantage of our services every month.
Sign up for a FREE Mystery Customer visit and report and find out how we can help you!
If you want to become a mystery shopper, go to our Shoppers page.
Customer Service Standards
- Why do customer service problems occur? This article outlines solutions that you can adopt for your business.
- Date submitted: 22/06/2010
Is Customer Satisfaction Enough?
- You already know that measuring customer satisfaction is important, but is it enough?
- Date submitted: 31/05/2010
Tailor made surveys!
- Did you know that you can have surveys tailored to suit your specific business needs and still compare your business with the industry standard?
- Date submitted: 17/05/2010
New improved reporting gives you information at a glance
- To provide our clients with the best reporting available whilst also positioning ourselves for future business growth, Mystery Customer has recently implemented world leading mystery shopping software
- Date submitted: 25/03/2010
Our New Portal is Go!
- Our new web portal is fully operational for all clients and shoppers from 1 March 2010
- Date submitted: 01/03/2010
To find out how a customer views your business request a free Mystery Customer visit and report now.
Testimonial 82
- This is our first time using mystery shoppers and have found it to be very useful in gathering feedback about our services. Our business is a little out of the ordinary; however we still need to ensure that our visitors are getting the best experience possible! It is a fantastic resource and we have found it to be extremely beneficial.
- Trent Russell - General Manager
- National Zoo and Aquarium
Testimonial 81
- Panthers have found the service to be quite insightful and the reports have provided us with both positive and negative feedback to allow us to give constructive feedback to our staff. When we required additional visits to evaluate our functions service and concerts, Mystery Customer response was immediate.
- Luke Walker - General Manager
- Cardiff and Newcastle Panthers
