- Keeping customers doesn’t always need to be so complicated. Our Mystery Customer program can help your business.
- Date submitted: 12/08/2011
- During these tough economic times, mystery shopping will play an important role in engaging your customers
- Date submitted: 25/05/2011
- It is obviosuly important you have the right people for your customer service roles. This article will help you identify the right people
- Date submitted: 14/01/2011
- Mystery Customer will be closed from the afternoon of Christmas Eve until Tuesday January 4th 2011.
- Date submitted: 23/12/2010
- The new RFA function will allow you to send us any concerns about the reports we send you.
- Date submitted: 29/10/2010
- Are you interested in how a mystery shopping campaign can help your business? There is no better company to start your mystery shopping campaign with than Mystery Customer.
- Date submitted: 14/09/2010
- Our services are not only limited to customer service checks. We can also perform checks of your promotional campaigns and make sure they are working for you as you expect.
- Date submitted: 01/09/2010
- Did you know that you can have surveys tailored to suit your specific business needs and still compare your business with the industry standard?
- Date submitted: 17/05/2011
- To provide our clients with the best reporting available whilst also positioning ourselves for future business growth, Mystery Customer has recently implemented world leading mystery shopping software
- Date submitted: 25/03/2010
- Check out our library of Customer Service articles
- Date submitted: 30/07/2010
- Mystery Customer has played a major part in the club's financial success and has helped the club to foster a culture of accountability among our frontline staff and has focussed our managers' responsibility for each department. Our staff have accepted mystery shopping as a key part in our club being a leading venue in quality and customer service.
- David Hiscox - CEO
- Dapto Leagues Club
- Mystery Customer has helped Pickles Auctions gain valuable insights into the strengths and weaknesses of our staff, service and facilities. The feedback has translated into positive action plans for training and development within our company. We have been very pleased with the ease of program set up, management and reporting provided to us.
- Angela Conn - National Marketing Manager
- Pickles Auctions
