- Our New Portal is Go!
- Date submitted: 01/03/2010
If you are logging in to our Shopper or Client portal (where you view or lodge reports) for the first time in a while, or if you are a Registered Club** client, you will notice a new look login page when you click on our Login button.
This marks an exciting stage in Mystery Customer's history, as we have now fully moved over to using the new ShopMetrics program to manage our visits, present our reports and more.
Our new portal now enables us to handle clients of virtually any size in any area of Australia, offering benefits to both clients and shoopers alike. Our system also provides superior reporting capabilities not matched by other mystery shopping companies in Australia.
Clients - please contact us on 1300 55 66 37 if you would like more information about the new portal or any other matter. There is also a Client User manual under the Help Documents section of the portal after you have logged-in.
Shoppers - email admin@mysterycustomer.com.au for more information, or view the Shopper tutorial in the Assistant section of the portal after you have logged-in. ___________________________________________________________________________
**Registered Club clients are advised that we are finalising the import of your February results into the system over the next few days. If you need a copy of your February results in the meantime, login to this location for the old portal - http://mysterycustomercomau.ozstaging.com/client_login.aspx.
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Testimonial 235
- Mystery Customer has helped Pickles Auctions gain valuable insights into the strengths and weaknesses of our staff, service and facilities. The feedback has translated into positive action plans for training and development within our company. We have been very pleased with the ease of program set up, management and reporting provided to us.
- Angela Conn - National Marketing Manager
- Pickles Auctions
Testimonial 234
- Mystery Customer has played a major part in the club's financial success and has helped the club to foster a culture of accountability among our frontline staff and has focussed our managers' responsibility for each department. Our staff have accepted mystery shopping as a key part in our club being a leading venue in quality and customer service.
- David Hiscox - CEO
- Dapto Leagues Club
