How Does it Work?

What is mystery shopping?

Mystery shoppers are ordinary people posing as customers, by phone, email, or in person. Our shoppers follow a scripted scenario and then complete a written report.

  • It’s fun
  • It’s easy
  • You decide what jobs to do
  • No joining fees

So why not join up now and start to earn extra cash or benefits?

To begin with, just sign up, do a short training program, a trial survey, and you can start applying for real mystery shopping assignments.

What are the skills and tools required to become a good mystery shopper?

You will need:

  • A reliable mobile phone and/or computer with internet access.
  • The ability to write clear and concise reports that are grammatically correct.
  • To be highly observant of your surroundings.
  • A good memory to follow and recall instructions and detail.
  • The discipline to complete your assignments and submit your reports on time.

Want to find out more? Read the FAQs.

Does this sound like you?

OK, Sign me up now!

Ordinary People Posing as Customers

Fun Mystery Shopping Assignments

Wide Variety of Jobs

Submit Reports About Your Experience

Projects Completed

Each one a unique voice of the customer

Years in Operation

Established 2001

Number of Clients

Chances are we’ve got your industry covered

Get in touch


Mystery Customer
Level 3, 533 Kent St
Sydney NSW 2000

Office Contact

PO Q890
Queen Victoria Building
Sydney NSW 1230


Ph: 1300 601 234