Becoming a Mystery Shopper

How do I find Mystery Customer jobs?

  • Once you have completed your initial training and trial shop, you will be able to log into our Mystery Customer portal.
  • From your home page, you can immediately access a wide variety of our easier jobs. Each time you complete a report our validating team will review your work and adjust your shopper grading. Superior quality reports that are well written, accurate, and delivered on time will generate a higher shopper grading and open up more opportunities for the best paying and most interesting jobs. Our on-line training documents will help you increase your writing skills and maximize your shopper grading.
  • Once you have proven yourself with consistent, quality reports you will be able to access more training modules, and bigger and better paid projects.
  • Our shoppers are also able to participate in paid market research exercises – mainly focus groups and in-depth interviews, which are run right around the country.

There is no fee to join Mystery Customer

Want to find out more? Read the FAQs.

Sign me up now

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Ordinary People Posing as Customers

Fun Mystery Shopping Assignments

Wide Variety of Jobs

Submit Reports About Your Experience

Projects Completed

Each one a unique voice of the customer

Years in Operation

Established 2001

Number of Clients

Chances are we’ve got your industry covered

Get in touch


Mystery Customer
Level 3, 533 Kent St
Sydney NSW 2000

Office Contact

PO Q890
Queen Victoria Building
Sydney NSW 1230


Ph: 1300 601 234