Mystery Shopping Brisbane

Mystery Shopper Jobs Brisbane

We offer opportunities across Brisbane to work from home, we’re always welcoming budding mystery shoppers to our friendly community of Brisbane secret shoppers. It doesn’t matter if you’re a seasoned secret shopper or have yet to step into the world of mystery shopping in Brisbane, we’ve got the team and the know-how to make sure you get the best out of working with us. If you’d like to sign up as a secret shopper in Brisbane click here to register.

Get Paid to tell us about your experiences as a customer

Mystery shoppers pose as typical customers and visit businesses like retail stores and fast food restaurants in order to measure standards of customer service.

Click here to become a mystery shopper in Brisbane and get paid for flexible and occasional mystery shopping work.


Mystery Shopping Services Brisbane

Our Mystery Shopping services in Brisbane can help you to measure customer experience & service quality. It maps out your customer journey from start to finish. Doing so can assist you in improving & benchmarking your business performance, with the added benefits of reducing churn, increasing sales, combatting areas for improvement & enhancing customer loyalty.

Why use Mystery Customer as your Mystery Shopping Service Provider

  1. Mystery Customer are the experts in mystery shopping, with over 20 years of experience in delivering mystery shopping programs of all types & across all industries.
  2. Mystery Customer has extensive national coverage with close to 20,000 mystery shoppers across all major urban and regional areas. We also have great experience recruiting mystery shoppers in remote and difficult locations.
  3. We are the data collection experts. Since 2001 we have completed more than 110,000 surveys for more than 700 clients. Above all, your data is secure with cloud infrastructure and best-practice network security.
  4. Mystery Customer use only the most robust systems with multiple validating procedures. The software we use is a world leader in mass-market mystery shopping and has had a 99.5% uptime since 2008.
  5. You will have 24-hour access to our tailored dashboards that provide you with insights into your results & performance in a clear, concise & user-friendly manner.
  6. Our carefully trained mystery shoppers are the essence of our successful & insightful programs.

Ordinary People Posing as Customers

Fun Mystery Shopping Assignments

Wide Variety of Jobs

Submit Reports About Your Experience

Projects Completed

Each one a unique voice of the customer

Years in Operation

Established 2001

Number of Clients

Chances are we’ve got your industry covered

Get in touch


Mystery Customer
Level 3, 533 Kent St
Sydney NSW 2000

Office Contact

PO Q890
Queen Victoria Building
Sydney NSW 1230


Ph: 1300 601 234